Shipping policy

Last Updated: June 2026

At CLOTHRA, we're committed to making your shopping experience simple, reliable, and transparent. That's why every order shipped within the United States includes FREE Standard Shipping. Please review our shipping policy below before placing your order.

Shipping Destination

We currently ship to addresses within the United States only.

Shipping Cost

We proudly offer FREE Standard Shipping on every U.S. order.

Order Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding U.S. federal holidays).
Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day will begin processing the same business day.
Orders placed after 5:00 PM ET, on weekends, or on U.S. federal holidays, will begin processing on the next business day.

Estimated Delivery Time

After your order has been processed, Standard Shipping typically takes 5–8 business days for delivery within the United States.

Estimated Total Delivery Time

• Processing: 1–3 Business Days
• Standard Shipping: 5–8 Business Days
• Estimated Delivery: 6–11 Business Days

Please note that delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 24 hours to become available after your package has been dispatched.

Multiple Shipments

If your order contains multiple items, your products may be shipped separately to help ensure the fastest possible delivery.
If this occurs, you may receive multiple tracking numbers, and your packages may arrive on different dates.

Address Changes

Please verify that your shipping address is correct before placing your order.
If you need to make a change, please contact us immediately at support@clothrashop.com.
We will do our best to update your address before your order enters processing. Once an order has been processed or shipped, we may no longer be able to make changes.

Shipping Delays

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control, including:

• Severe weather
• Carrier delays
• High shipping volumes
• Public holidays
• Unexpected operational disruptions

If your shipment is significantly delayed, our support team will be happy to assist you.

Lost Packages

If your tracking information indicates that your package has been lost, or if you have not received your order within a reasonable timeframe after shipment, please contact us at support@clothrashop.com.
We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Our customer support team is always happy to assist you.